Contact and support
How can we help?
Choose the closest topic and tell us what you were trying to do. Your request is stored privately and reviewed by the relevant team.
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Choose the right support path.
Send a request
Tell us what happened.
During the founder launch, requests are reviewed manually. Signed-in members receive confirmed responses inside My Blurbly; external email remains marked as required until delivery is confirmed. Safety and privacy concerns are prioritised, but response times can vary.
Before you send
- Name the page or feature you were using.
- Explain what you expected and what happened instead.
- Include the visible error message, if there was one.
- Never include passwords, payment details or manuscript text.
Looking for instructions? Open Help or browse the FAQ first.
Immediate platform action
Reporting content or a message?
Use the report control beside the content whenever possible. It preserves the correct record for review. You can also read the Community Guidelines and Privacy Policy.
