1. One-off membership model
A monthly or annual PayFast payment purchases the membership period selected at checkout. It does not create automatic renewal or a recurring card instruction. Allowing access to expire prevents any further charge because the member must deliberately buy another period.
2. Immediate service
Paid access may begin immediately after My Blurbly verifies successful payment. The checkout asks the member to request immediate delivery and acknowledge this Policy. Nothing limits a mandatory cooling-off, cancellation or refund right that applicable law does not permit My Blurbly to exclude.
3. General refund rule
Payments are generally non-refundable after the purchased digital service begins, except where law requires a refund; there is a confirmed duplicate or incorrect charge caused by My Blurbly or payment processing; My Blurbly materially failed to provide the purchased service; the payment is established as unauthorised or fraudulent; or exceptional circumstances justify a refund.
Changing your mind, inactivity, unused features or preferring another plan does not ordinarily create a refund. Cancellation does not ordinarily create a prorated refund for an unused portion.
4. Requests and evidence
Use Plan and billing or Contact. Include the account email, provider reference if available, date, amount and reason—but never send full card details or passwords. Submission creates a review request, not an automatic refund.
5. Approved refunds and currency
Approved refunds normally use the original payment route. Processing time depends partly on PayFast, banks and card networks. PayFast multi-currency transactions are processed from a ZAR base amount, so exchange rates or issuer fees may affect the final amount credited where law permits.
6. Chargebacks and Founder commissions
Members may exercise lawful payment-dispute rights. My Blurbly may provide valid transaction and delivery evidence when contesting an invalid dispute. A refund, reversal, chargeback, fraud finding or other invalid qualifying Founder transaction reverses the related commission; an already-paid reversal may become a future negative adjustment where legally permitted.
7. Marketplace and third-party purchases
Membership and marketplace checkouts are separate. A marketplace refund request creates a manual review and does not itself refund PayFast or alter seller settlement. Purchases completed entirely on third-party retailer sites follow that third party's refund terms.
About this publication
This is My Blurbly's current product-grounded policy text. It records operating rules and transparency commitments; it does not claim formal legal endorsement or attorney approval.